Welcome to the Rates Review Portal

As outlined in the Quality Assurance Framework (QAF), provision has been made to allow Non-Medical Help (NMH) Providers an opportunity to revise their hourly NMH charge rates on a monthly basis.

As indicated in the QAF, point 1.8, the portal is open from 20th to 25th inclusive, please note, where either of these days fall on a non-working day, the date will move to the previous working day. If you miss the window to update your rates, you will not be able to complete this process until the following month.

Please note, you do not have to complete this process if your rates have not changed.

We will subsequently publish your revised rates on the 1st working day of the following month, for example, the portal opens at 09:00 on Friday 18th November, and closes at 17:00 on Friday 25th November and the revised rates will be published on Thursday 1st November.

Please note: for organisations who maintain rates on their own website you must follow the same timescales. An NMH Provider’s registration to DSA-QAG will be temporarily suspended for an organisation who does not adhere to the prescribed timescales.

Please see the table below for the timetable.

MonthPortal Opening DatePortal Closure DateRates Published Date
December 2016*Monday 12th DecemberFriday 16th DecemberFriday 23rd December
January 2017Friday 20th JanuaryWednesday 25th JanuaryWednesday 1st February
February 2017Monday 20th FebruaryFriday 24th FebruaryWednesday 1st March
March 2017Monday 20th MarchFriday 24th MarchMonday 3rd April

*Note: Due to the Christmas period, the dates to allow NMH Providers to submit rates revisions in December has been brought forward.

Prior to completing the rates review online form, you must ensure you have:

  • Fully read the rates review online guidance. This will ensure that you follow the steps to update and submit your rates revisions successfully
  • Completed the standard NMH rates template with your rates revisions which are effective from the 1st working day of the month
  • Confirmed that the rates submitted are correct, as no further amendments can be made once submitted to DSA-QAG for publication. Please note, only in exceptional circumstances will DSA-QAG consider reviewing a significant erroneous rates revision.

To access the online rates facility, please click to continue to the Online Rates Review Portal.