Kingston Assessment Services

Location

• Driving
• Walking
• Bicycling
• Transit

To Submit Your own Review Click Here OR To report a comment, please click here

• Olivier Droillard (Ref: 22345)

  It was a real pleasure meeting my assessor for my need assessment. My assessor couldn't have been more helpful, knowledgeable and friendly. Thank you so much!

• John Palfreyman (on behalf of Matthew Palfreyman) (Ref: 506)

  Excellent service to resolve situation where student owned laptop was stolen and insurance company refused to cover. The service from the KAS team - was professional, attentive, timely and resolved the situation to our complete satisfaction. Really appreciative of the KAS service and support in resolving this problem.

  Response

  Thanks to DSA-QAG and the supplier (Barry Bennett) for assisting with this student's issue.

• Harriet (Ref: 22525)

  Really happy with the service that I received. I got an appointment very quickly. The assessor I saw was very professional and helpful. My report was sent promptly. Overall I am very satisfied.

• jenny salisbury (Ref: 716)

  Found the explaining of software very helpful, thank you for the assessment!

• Anya Rowson (on behalf of Tom Rowson) (Ref: 725)

  Thank you very much to the assessor for a very thorough assessment. My son is usually very reluctant to ask for help and usually denies that any help is needed. The assessor was obviously very patient and asked the right kind of questions because from reading the statement it seems they understood his needs better than they ever did during 6 years of secondary school. Thank you

• Rachel Tribe (Ref : 21420)

  Really friendly, knowledgeable staff. Received my report really quickly, would recommend.

• Anonymous (Ref: 9906)

  My assessor was thorough, helpful and friendly - I also received my report very quickly. I would definitely recommend this centre.

• Racheal R (Ref: 8832)

  Thank you for a patient and understanding assessment. First time having such assessment and assessor is clearly skilled in asking the right questions to find the best support that's needed.

• Mariel Vos (Ref: 9886)

  My assessor was really kind and supportive about the assessment. Who made great suggestions for ways of helping with my disability. There's all sorts of help I had no idea about! I've got the equipment now and it's a fantastic help. My whole contact with Kingston Assessment was extremely professional throughout.

• Anonymous (Ref: 9530)

  I was pleased with my assessment. I felt at ease and my assessor was really nice and explained things thoroughly. I was given an appointment very quickly and I had my report within 7 days. Very swift service. I would recommend this centre. Very pleased with the service.

• Anonymous (Ref: 10827)

  Thank you so much for a speedily service KAS, you lived up to the service standards and time scales prescribed on the website. Will recommend it. Thumbs up.

• Vasil Mitov (Ref: 15335)

  Very good service, profesional staff, the assessor was very polite and experienced.  I'll definitely recommend this centre to anyone who needs this type of assistance!

• Lisa-Marie Jones (Ref: 12458)

  The assessor was very understanding and really understood the challenges I faced. Even when I found it hard to articulate these during the assessment. Very professional, thorough and FAST service.

• Phillipa Longson (Ref: 16921)

  Excellent and friendly service from start to finish. My assessor was wonderfully experienced, thoughtful and kind, all of which put me at ease and made the whole experience a walk in the park. The report was then sent through within the week, and was very thorough and well constructed. I'd most definitely recommend this service.

• John Flindt (Ref: 16747)

  Perfect, fast and friendly.

• A M (Ref : 18093)

  I had an excellent assessor. They were very sensitive to my needs and did more than I could ever ask for! I felt supported. They were very friendly, easy to talk to and thorough. I did not feel anxious or rushed at all. They offered me tea/coffee/water before beginning the assessment- very hospitable. I highly recommend them ;)

• Anonymous (Ref: 12665)

  Excellent, incredibly friendly, spent a lot of time on me making sure everything was written down correctly. I couldn't believe how much support was on offer and available to me, very grateful. Would highly recommend using this centre.

• Cristina (Ref : 20585)

  I came to this appointment without knowing what to expect . But then I met a lovely assessor who made me feel comfortable and explained everything .This made me feel at ease . The assessor was a wonderful person who knows their job very well but at the same time made it easy for the person in front of them ! Many people dont know how to do that ! In other words it was a very pleasant experience with a very professional touch ! I haven't got words to explain the whole app, very professional and human ! They explained everything in great detail but easy to understand . I wish more professionals dealing with disabled people will be like this assessor ! Thank you

• Anonymous (Ref: 17449)

  Helpful and professional service, friendly staff.  The whole process was quick and efficient, I was told all necessary information when needed which was very helpful as I didn't know what to expect. I definitely recommend this centre!

• Molly (Ref : 21440)

  Amazing. My assessor fully helped me to understand my form of Dyslexia and was very cheerful and enthusiastic. I now have a stronger understanding of it all, and am fully aware of how the software I have been provided with will benefit me! Thanks ! :)

• Alice MacAulay (Ref : 21173)

  This center was really helpful and efficient from the moment I contacted them. My assessor was really great asking all the right questions and seemed to understand my needs and struggles. They also suggested some great ideas for helping with my studies.

• SIAN O (Ref: 22238)

  I found my needs assessment a very useful process and left feeling less anxious about the demands of my course versus the unpredictability of my MS because there is a lot of support available that my assessor, knew about which would help me. They wrote a comprehensive & thorough report stating all my needs & making helpful recommendations. They was very proactive about looking at diffident sources of funding. They were amazingly efficient & I can't thank them enough.

• William (Ref: 23512)

  Excellent service. My assessor was brilliant!

• Alfie (Ref: 23445)

  Extremely happy with my assessment. My assessor was really helpful, understanding & made me feel at ease. My assessor was clear with the explanation of the process and what I should expect to happen next. Everything was handled swiftly and I was seen within a couple of days of booking an appointment and I received my report quickly as well. Well recommended.

• Amante Wycoco (Ref: 31288)

  I am very happy with my experience dealing with Kingston Assessment Services. I am a mature student identified as having various specific learning difficulties. I sent an email during a weekend, requesting an appointment. I received a reply first thing Monday morning with a variety of options. I chose an appointment for the following week. During the assessment, my assessor was patient, understanding and professional. As I have only recently been identified as having learning difficulties, I was still unsure as to what it entailed. My assessor was able to draw from experience to suggest and explain what others in my situation have done and used. We discussed my difficulties and options and to end the assessment, my assessor went on to give me a clear and detailed explanation of what the next steps were, what should happen next and what to do if things did not go to plan. My assessment report was sent well within a working week and everything went fairly smoothly and quickly. Despite this, if this were to go awry, I would have felt comfortable in contacting either my assessor or KAS. So as stated at the beginning of this review, I am very happy with my experience dealing with Kingston Assessment Services, in particular with my assessor.

• Anonymous (ref: 36582)

  They were very friendly and supportive from the outset which put me at ease right away - as I was nervous. The meeting lasted about an hour and it ran like a conversation. It did not feel like an interview or an assessment (except for the formal bits and pieces that must be done). At all times they explained the process and what may/ may not help and what could be given to me. I did not go in aware of any software, devices or services that were available. I came out with a basic knowledge of the things that are out there for people who have my limitations. Just having the knowledge is so important as we can also purchase these things later if adequate funding is not received. When I received the report I was so shocked at the detail that was included. They had listened so carefully and empathetically. Their ability to process such a huge amount of information and then record it so accurately is amazing - it goes to show how genuinely compassionate they are towards the people under their 'care'. The meeting was a great learning experience - and I felt hopeful. I was very apprehensive about my PhD now I am certain that my experience studying may be more enjoyable!

• Kieran Patel (Ref: 31674)

  Excellent Interview. I got the support I did not know existed. Now University

• Anonymous (ref: 37292)

  My advisor was incredibly helpful, informative and could not have been a bigger pleasure to meet. Thank you

• Linda (Ref:37867)

  I recommend KAS to anyone who needs support. I am 46 years of age and finally getting the support I should have had years ago back in school. The journey for me was an emotional one once finding out I did need support. There were tears to start with after being diagnosed and tears of joy when support was offered. The two assessors I saw were fantastic, professional and very understanding and could relate to how I was feeling. When phoning to make the appointments, both times I was seen with 48-72 hours. At the meeting I was not made to feel rushed but totally the opposite, a very relaxed atmosphere. I am now excited about my future studies plus I can use and put into place the methods shown to me also in my place of work but more importantly to my daughter who is also has dyslexia. Thank you KAS team for all your support. A* service. :)

• Anonymous (Ref: 33350)

  It was great meeting my assessor.  Very thorough and helpful.

• R (Ref: 38482)

  A brilliant service; I recommend KAS to anyone who needs support as you will receive such professional and considerate treatment. Even the first impression I had of the service was great: I received an appointment so quickly and the receptionist was very helpful in informing me of what to expect. Then, when I met with my assessor I was even more impressed. They made the process not at all intimidating; it felt like I was speaking to someone who could entirely relate to my situation. They patiently answered the concerns/queries I raised and explained the application process thoroughly-I did not feel rushed or judged. As they were explaining some of the forms of treatment available, I began to shed tears out of sheer relief. I finally found someone who knew exactly what I needed and someone who could offer me the support that has the potential to massively improve my wellbeing. Also, as well as being compassionate and diligent, my assessor was incredibly prompt: my report was processed and sent by the next day! Most importantly, I left the appointment feeling comforted, and optimistic about my future: something I haven't been in a long time.

• Anonymous (Ref: 33645)

  My assessor was very helpful and efficient. I received my report promptly. They dealt with my queries very well, thus reducing my anxieties a great deal.

• Jasper Wilkins (Ref: 44623)

  The assessor had great understanding and empathy, it was a great experience meeting the assessor & having such great support. Overall the experience was pleasant, Would recommend to anyone.

• Matthew Meyers (Ref: 58803)

  Very professional and polite, couldn't have asked for a better service during a time that i was feeling very vulnerable.

• Gareth Beatty (Ref: 61232)

  An excellent service. My assessor was brilliant. They were knowledgeable, professional and personable. From first contact to report was fast and effective and very professionally delivered. A definite 5 stars all round service!

• Camilla Holmes (Ref: 61554)

  Really impressed with the service I received here. Emailed for an urgent appointment as I am in Final Year and received a response immediately offering a next day appointment. The assessor I saw was really friendly and clear and showed me loads of really great and relevant software for my needs. Highly recommended. Thanks very much!

• Emily Huntingford (Ref: 63078)

  I had a really informative meeting, that provided me with a comprehensive list of equipment and services I am entitled to. I really appreciated the timely service in regards to booking my meeting and sending my report to my awarding body. Thank you for all your help.

• Ruth Bubis (Ref: 63455)

  Really prompt and flexible appointment, as well as very quickly producing the report to get my application moving forward quickly at a time when I need it. Really appreciate it. My needs assessor listened and understood really well, is clearly well-informed, providing useful information and helping me access relevant support. The process felt very encouraging and supportive.

• J (Ref: 63528)

  My assessor was really friendly, helpful and explained the process well. Everything was efficient, I was seen very quickly and my report was sent speedily too. Could not of asked for better.

• Alyshea (Ref: 68670)

  My assessor met me at university, which saved me a lot of time and difficulty to meet them. They were friendly, warm and very willing to help me consider all aspects of my study and how the report could help. Thank you so much!

• Anonymous (Ref: 66207)

  Thank you for the most professional, thorough and supportive assessment and report. Much appreciated.

• Anonymous (Ref: 68282)

  5 rating. I found the assessor approachable and clear to understand and they didn't mind repeating things that I didn't understand (was patient). Fairly easy to locate and the directions was clear too.

• Anonymous (Ref: 68729)

  My needs assessor was very professional and had an excellent understanding of my situation. Very helpful.

• Anonymous (Ref: 68754)

  Was seen very quickly after booking for an assessment. My assessor was very helpful and made it easy to discuss the right materials by asking the right questions. Thank you!